Our Policies

These policies guide our governance, decision-making, and overall conduct as we strive to maintain professionalism, accountability, and trust.

Privacy & Data Protection Policy

Ensures responsible handling, confidentiality, and security of all personal and institutional data.

Human Resource Policy

Guides recruitment, staff development, welfare, and disciplinary procedures.

Quality Assurance Policy

Provides standards for consistent, high-quality service delivery.

Compliance & Ethics Policy

Outlines acceptable conduct, integrity, and transparency expectations.

Academic Integrity Policy

Promotes honesty, fairness, and ethical behavior in all academic activities.

Risk Management Policy

Identifies, assesses, and reduces risks that may affect operations.

Monitoring & Evaluation Policy

Defines how progress, performance, and impact assessments are conducted.

ICT & Cybersecurity Policy

Ensures secure, ethical, and responsible use of digital and online resources.

Gender Equality Policy

Promotes equal treatment, empowerment, and representation of all genders.

Child Protection & Safeguarding Policy

Protects children from abuse, exploitation, and harmful practices.

Customer Service Policy

Ensures professionalism, efficiency, and respect in serving stakeholders.

Finance & Procurement Policy

Controls spending, procurement transparency, and proper resource management.